For pharmaceutical companies.

Complaints Handling takes valuable time for both large and small pharmaceutical companies. To facilitate your daily operations, we can safely and securely handle your complaints about medicines from pharmacies. This way, you can free up working hours and spend more time on your core business.

We see this as a natural development of our services, as we are in daily contact with the country's pharmacies, have established transport methods, and an experienced organisation in place that guarantees safe handling and high quality.

Here’s how it works:

Tamro collects complaints from pharmacies and transports them directly to our distribution centre. Once there, we ensure that the complaint is stored securely until a decision is made on what to do with it.

Do you have further questions?

Reach out to your contact person with us, or our switchboard at +46 31-767 75 00.